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Sport & Social Club

Manager, Sudbury Sport & Social Club

Operations – Toronto, Ontario
Department Operations
Employment Type Full-Time
Minimum Experience Manager/Supervisor
Compensation $23,000-$27,000

Sport & Social Group is looking for a new teammate!  Although you won’t find anyone wearing a suit, we take our business seriously.  Join an active, hardworking, and dedicated team in the sports industry.

Sport & Social Group provides sports leagues for adults.  The organization has grown to over 110,000 members playing in a huge variety of sports year-round and has a vision for growth of 1 million members playing in multi-markets by 2026. Currently, we operate in eight Canadian communities and two US cities.

Candidates must be a great fit with the Sport & Social Group Core Values:

  • Deliver what you promise.                          

  • Take pride in what you do    

  • Get shit done

  • Treat every member like your best friend

  • Live and Breathe SSG

  • Be a Tigger

JOB DESCRIPTION

Reporting to the General Manager, Expansion, you will be the face of the Sudbury club and the main ‘on the ground’ resource for leagues and programs. Overall, your goals will be to:

(i) Ensure that existing members receive an exceptional experience

(ii) Grow the leagues by boosting awareness, finding new members and creating new programs

Specifically, areas that you will be responsible for include:

  • Retention of current members with exceptional customer service

  • Sales of leagues/programs to individuals and captains, finding ways to fill empty space

  • Constantly seeking new members to drive growth

  • Maintaining excellent relationships with current venues, and seeking new venues to enable growth

  • Assisting with the activation of regional promotions

  • Hitting budgeted targets for both revenues and costs

  • Execution of leagues/events, ensuring all games run smoothly and efficiently.

  • Assistance with equipment, event coordinators and end of season awards nights

  • Assistance with seasonal planning and pricing

  • Helping with discipline issues that may arise during game play

  • Contributing to building our online community through interactions and contributions to our social media platforms

QUALIFICATIONS

  • University or College Degree. Business and/or sports administration is an asset

  • Experience in a sales role; “asking for the sale” comes naturally to you

  • Track record of providing excellent customer service

  • Positive, enthusiastic and an endless supply of energy  

  • Hardworking attitude with a “go getter” personality.  You are known for taking initiative

  • Exceptional organizational and communication skills

  • Confidence in your ability to take control of a situation with a flair for being resourceful

  • Strengths in planning, decision making and creative problem solving

  • Valid driver’s license with access to own vehicle

  • Local familiarity with Sudbury required. Surrounding areas an asset

  • Ability to perform physical tasks such as carrying boxes and sports equipment

WORKING LOCATION

  • Training will take place in Sudbury with our interim manager

  • Additional training may take place at the head office in Toronto (245 Eglinton Avenue East). This may include 2-3 business days

  • Once trained, the majority of your time will likely be spent “remotely” out of your home, which is preferably in Sudbury or the surrounding area

  • Administrative tasks can be done at home, with the support of the head office team

  • A large percentage of your time will be spent ‘on the go’

  • Exploring new venues and facilities

  • Visiting the permit office or existing venues

  • Seeking new members for growth (bars, festivals, companies)

  • Meeting with hired or prospective part-time staff

  • Attending league games onsite to ensure everything is running smoothly

  • Taking photos or videos of league play for social media promotion

EXPECTED HOURS

  • Approximately 25-30 hours per week is the initial expectation

  • This includes weeknight work and some weekends as the majority of our programs take place at that time.

COMPENSATION

  • Salary will be commensurate with experience, with an expected first year range of $23,000 - $27,000.  

  • Inclusion on the company bonus plan after the first 12 months

  • 2 weeks of vacation to start, going to 3 weeks after 12 months

  • Full benefits program after 3 months

  • Complimentary league play

  • Monthly car allowance


Application deadline is Tuesday, January 15th at 9:00am.

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  • Location
    Toronto, Ontario
  • Department
    Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor
  • Compensation
    $23,000-$27,000
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